FAQs

Phenomenally Information

Where are you located?

We are located in Southern California (San Marcos, CA).

How may I contact you?

You may reach us via:

Email – phenomenally.shop@gmail.com

Phone – (706) 371-0736

Phenomenally Products

How are the t-shirts made?

Each shirt is made to order personally by the owner. Various methods (heat transfer vinyl, direct-to-film, etc) are used depending on the design.

What materials are used?

We currently use the Gildan and Bella Canvas brands (definitely more options to come) and most are 100% cotton. The shirts are printed using paper or nylon material depending on the design. No harsh chemicals are used in creation of our shirts. Sweatshirts/Hoodies are mostly cotton, but may have polyester to allow softer touch.

How do I know what size to purchase?

The majority of items will have size charts (like below) embedded in the listing. Listings will be unisex unless otherwise specified.

Payments

How can I purchase my items?

We accept all major credit cards for payment.  We also accept shopify pay, Paypal, Shop pay, and Apple payments.

Shipping

How long will it take to get my order?

Standard orders typically take 3-7 business days to be delivered, but this may vary.

How can I expect to receive my order?

We currently ship all orders via USPS.

Do you ship worldwide?

Unfortunately, do we not ship internationally at this time. This does not include military bases stationed overseas however.

Will I receive a tracking number?

Once your order has been processed by the post office, you will receive a tracking number to follow your order.

Do you offer refunds/returns?

Please refer to our Refunds page for information on returns and refunds.